New Support Case. Clevertouch The latest touchscreen technology is integrated into the screens enabling multipoint touch, and so allowing multiple users. Frequently Asked Questions. Windows Extended Desktop - no touch on my second screen which is the Clevertouch. Usually, after this you will need to calibrate the screen's touch points which can be completed using the following instructions: Open "Control Panel" In the search bar, search for "Tablet PC Settings" Now press "Calibrate" on the "Tablet PC Settings" window Go through the process of calibration.
Why do I have no touch response when connecting a PC to the Clevertouch? Check USB cable is fitted correctly at both ends. Check USB cable length is not over 5m. Bypass any USB wall plates connections for testing. Try a different USB lead. Ensure there is power to the screen and a picture is showing. Check the IR frame is clean. Find your perfect interactive display. Do you require touch?
Prefer the personal touch? Which display fits your classroom? Screen Sizes. Toughened Glass. Simultaneous Writing. Ink-In Tools. Dual Recognition Stylus. Palm Rejection. Annotate Over Any Source. Great Connectivity. Motion Sensor. Array Mic. USB-C with charging.
True 4K User Interface. Super Cool Stylus. LYNX Whiteboard. Related Product Cleverstore Read more. Check nothing is blocking the IR frame. Ensure screen is not in direct sunlight. Check there is power to the screen. Check the power switch is in the on position. Check the correct input is selected. Check the source equipment, such as a laptop is outputting a picture signal correctly.
Check the video cable connection between screen and PC. Check the video cable is inserted in the correct socket. Try a different video cable. Bypass any wall plate connections for testing. The red button on the remote control locks and unlocks the front buttons.
When using this feature it is important to just give the button a quick tap. It toggles between on and off and a slow press of the button can often make the feature switch on and then off again. A quick tap works best.
You should use the TPLink wifi dongle to make use of the wifi connection for the Android system. This can normally be inserted into one of the Android USB sockets on the front bezel. But if wifi does not enable when it is inserted in these sockets please try the USB2 socket on the side of the screen, or the USB2 socket at the top of the screen.
On the Android home screen select Apps, then select Settings. A wifi option should be shown in the list on the left. Check USB cable length is not over 5m. Bypass any USB wall plates connections for testing.
Try a different USB lead. Ensure there is power to the screen and a picture is showing. Check the IR frame is clean. Check nothing is blocking the IR frame. Ensure screen is not in direct sunlight. I have no picture. Which is the "Freeze" button? Do you have a LUX user guide? How do I clean a Clevertouch display?
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