These are some of the most basic steps that needs to be checked out. You should begin with your Wi-Fi connection and also try mobile data to cross-check, just in case. You can also try connecting to other Wi-Fi networks if available or even use another smartphone as a Wi-Fi hotspot. If the Wi-Fi is connected and working, you should test its speed and available bandwidth. You can use an app like Fast or Speedtest to check.
Video conference calls, depending on the number of participants, can consume a lot of bandwidth and generally needs a stable high-speed internet connection. If bandwidth or speed continues to be a problem, you can try the data saving mode inside the Duo app. Tap on the three-dot menu to open Settings and tap on Call settings.
Enable Data Saving mode and then try again. Check if the Duo app is working again, and you can both make and receive calls. Note the quality will drop but on the other hand, communication is more important in these troubled times. Google Duo is a minimalist app with very little to offer on the settings side. You'll find very limited settings to tweak anything. Instead, try closing the app and relaunching it once.
Close all other apps on your smartphone to make sure it's not a RAM or phone resources issue. Rebooting your smartphone can also help occasionally. It will help to release used resources like RAM.
If its not working then I'm wondering if that Apk is compatible with your phone. Cheers though! Have a browse here if anyone's having the same issue! BS12 First Poster. Hi Hope you recitfy the problem. Shenrik First Poster.
When the data files are deleted, you must make sure that you write down any important information before deleting the files. Go back to the app store and check if the apps begin to download now. If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data. You will notice a warning that will tell you that all data will be deleted.
Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device. Google Play Services is the process through which your applications communicate with various sections of your device.
It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications.
A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache.
This time, you must tap on Clear Data to delete the data. You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem. Several readers found this to be an easy way of resolving their apps not downloading from the Play Store. Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now.
Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps. When you reset the account, you will be deleting the entire account and starting all over again.
It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again. The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account.
After deleting the accounts, you will have to start entering the accounts once again into your device. Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device.
Also, note that new activations are not supported for Duo Mobile versions earlier than 3. It may be possible to sideload version 3. Note that Duo Support cannot troubleshoot issues related to this. Toggle SideBar. Public Knowledge. Search for articles.
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